FAQ

We accept the following methods of payment: Visa, MasterCard, Maestro, Apple Pay, Google Pay, Klarna, American Express, Bancontact, iDeal Wero, Shop Pay, and Union Pay.

We aim to process refunds within three days of an item being returned to us. Please note, however, that your bank may take several days to process the payment back into your account. With that said, please allow up to ten working days after posting the item back to us before getting in touch about your refund

Yes. You can place an order as a guest with no obligation to create an account. We do recommend that you create an account, however, if you’d like to check your order history and have your shopping basket items and payment details saved for next time

This is automatically sent to your email address when you place an order. Please check your mailbox’s spam or junk folder before in case the order confirmation has been diverted there. If you haven’t received your order confirmation within 24 hours, please get in touch with our support team just in case there’s a problem with your order

There is only a short amount of time between when you place your order and when we start processing it. If you contact us straight away after ordering we may be able to cancel your order before it’s processed. Go to 'Cancel Order' and follow the instructions.

Sadly, we’re unable to modify your order once we’ve started processing it. If you need to order a greater quantity or an additional product, please place a new order online.

Before you start worrying about your order, please read our "Shipping & Delivery" page to understand the current shipping times to your address.

Usual Delivery:
3-5 business days to Scandinavia.
4-12 business days within the European Union.
6-16 business days to outside the European Union.

Please note that orders from outside the European Union are subject to tax on your behalf. Since international orders require to go through customs, this may delay the delivery time further.

Our shipping rates varies depending on where in the world you are and the total weight of your order.

(Add the items you want to the chart and you’ll see the estimated shipping cost right away!)

We are a small shop, we can’t compete with the bigger shops in terms of shipping time and delivery. We wanna offer a low price of shipping, which makes us use the Swedish Mail Service, Postnord. That also means we can’t offer any tracking on the packages outside Sweden.

We do not provide tracking on all orders unfortunately,

We offer two different shipping alternatives:

• "First Class Parcel" does not offer tracking beyond Sweden; you can track it until it leaves Sweden.
• "Recommended Shipping" offers worldwide tracking and is a faster alternative.

Go to the 'Return a Product' page and follow the instructions.

Keep in mind that we do not offer free refunds

If the item you recieved is not to your liking, you are welcome to return it. Head over to our Return Page and follow the instructions

In the event that your order arrives damaged or faulty, please take photos of the product in question. Then head over to our Damaged item complaint form and fill it out. 

This depends on the carrier or shipping method that you choose when returning your item. Once we receive your return, we’ll notify you by email. We aim to process refunds within three days after receiving the item into our warehouse, but it can take several days for your bank or credit card provider to process the refund into your account, or onto your card.

 For best results machine wash warm, inside out.

 Use only a non-chlorine bleach to stop garment fading.

 We recommend you not tumble dry any clothing.

 If your garment is printed do not iron directly onto the print.

If you are interested in a product that is currently out of stock, such as a specific size or item: If we have restocking information, it will be provided on the product's page.
If the product page does not have this information, it means the product will not be restocked. This indicates that it was a limited item and is not available for purchase again.

We do not sign items on demand. There might be items that are signed in the shop, and thus will be purshable as long as the stock lasts.

This website only regards merch and merch only. All questions regarding live shows, tickets, or patreon does not pertain to this forum. Head over to the general contact page and look for the relevant channel.